Clear answers for a serious job hunt.
Start with the common questions below, then reach the right Reciprocate inbox when you need a human.
Reachable humans.
Transparent scoring, deletable data, case-by-case refund review, and no dark patterns on cancellation.
Resume content is not used to train models. Account deletion is available in-product and by email.
Prefer email first? Use the inbox that matches your request.
Scoring, privacy, and cancellation.
Straight answers on how the six-agent pipeline works, what parser-grade ATS means, and how to delete your data.
Use the right inbox.
For security-sensitive requests, email from the address attached to your Reciprocate account.
Product support
Questions about scoring, exports, checkout, or a stuck analysis.
Privacy requests
Data export, deletion, retention, DPDPA, or processor questions.
Legal notices
Terms, policy notices, and formal legal correspondence.
